SC Luxury Hotel (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, https://sc-hotel.com and when you book or engage with our hospitality services.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

• Reservation Details: Name, contact information (email, phone), payment information, guest names, special requests.
• Contact Forms: When you contact us via forms on the Website or email, we collect the information you submit (name, email, message).

b) Automatically Collected Information

• Technical Data: IP address, browser type, device information, and pages you visit on the Website.
• Cookies: The Website may use cookies or similar technologies to improve user experience and website performance. You can manage cookie preferences through your browser settings.
  
  

2. How We Use Your Information

We use your information to:

• Process and manage your reservations.
• Communicate with you regarding your booking or inquiries.
• Improve our Website and services.
• Comply with legal obligations.

If you sign up for marketing (e.g., newsletters), we may also use your contact information to send promotional content, which you can opt out of at any time.

3. Third-Party Services

Our website uses a third-party booking provider to process reservations. When you make a booking, you will be redirected to their platform, and their privacy policy will apply to the data you provide there.

We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before submitting your personal data.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data only in the following situations:

• With trusted service providers who assist in operating the Website or managing bookings (under confidentiality agreements)
• If required by law, legal process or in response to valid legal requests.
• To protect the safety, rights, or property of SC Luxury Hotel, our guests, or the public.
  
  

5. Security of Your Information

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

Note: While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access and receive a copy of your personal data.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent where applicable.

To exercise these rights, please contact us using the details in section 9 below.

8. Third-Party Links & Social Media

Our Website may contain links to third-party websites (e.g., booking providers, social media platforms like Facebook, Instagram, TikTok). We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the contact information provided on our Contact Us page.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Website or services constitutes your acceptance of the revised Policy.